Frances Valentine - Nico Faux Fur Poncho in Brown Multi

At Sophia Lustig, customer satisfaction is always our top priority. If you are not perfectly satisfied with your purchase, we will happily accept your timely return - or exchange - of unworn, unwashed, or defective clothing.*

Eligibility: Returns are accepted within 14 days of purchase. Items must be unused, in the same condition as received, and in the original packaging.

• Inspection: Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.
• Processing: If approved, a refund will be processed, and a credit will be applied to your original method of payment within a certain number of days.
• Fees:
  • A Restocking Fee of 10% applies to all refunds other than store credit.
  • A Dry Cleaning Fee applies to refunds for damaged items (makeup, deodorant, dirt).

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